GissisGroup Support
11 May 2020
FM
13:59
Fabian Matthaeus
Hello, how long till my withdraw request will be done?
GS
14:44
GissisGroup Support
hi
14:45
output manual up to 72h
FM
15:14
Fabian Matthaeus
Can you proceed it faster if you keep 5% of the withdraw?
GS
17:57
GissisGroup Support
no
FM
21:00
Fabian Matthaeus
im waiting over 2 days, nearly 2 1/2 day. even on x-invest is a warning for gissis
12 May 2020
FM
12:28
Fabian Matthaeus
Hey, is there a problem with the login? its not possible atm
FM
14:18
Fabian Matthaeus
Did you closed my account?
GS
14:23
GissisGroup Support
hi
14:23
we didn't close any accounts
FM
14:37
Fabian Matthaeus
Thanks for the response. I can’t login and can’t reset the password
14:37
Do you have any information for [email protected]
FM
14:54
Fabian Matthaeus
Even the withdraw request from Saturday is pending
FM
17:11
Fabian Matthaeus
Can you please help me?
GS
17:44
GissisGroup Support
Did you try to restore your account via site?
FM
17:44
Fabian Matthaeus
Yes, doesn’t work for me
17:44
Login name is Fabian2602
17:45
Can you send me a new Passwort via mail?
17:46
GS
17:46
GissisGroup Support
Write to our site support please
17:47
they can help you with it
FM
17:47
Fabian Matthaeus
Thank you. Can you tell me if the withdraw is fulfilled for fabian2602?
GS
17:47
GissisGroup Support
1 min
17:49
operation canceled by user
FM
17:49
Fabian Matthaeus
How could I cancel it if the login doesn’t work? Can you do it now? Btc address is in Account
FM
21:50
Fabian Matthaeus
?
22:05
We could also agree that you keep the profit and I get my initial money back
22:08
I think that’s a fair offer
GS
22:08
GissisGroup Support
Write to our site support please
13 May 2020
FM
18:28
Fabian Matthaeus
Your support sucks. Cant login since 2 days and you are not able to send me a link for the password reset
18:34
Is this all you can do?
GS
18:35
GissisGroup Support
we sent new password to current mail on this account
18:35
we sent new reply for you
18:35
check it
FM
18:36
Fabian Matthaeus
When? You asked 4 hours ago for my ip.
18:36
Pls send me a screenshot from your mail
GS
18:36
GissisGroup Support
Yes, we asked your IP
FM
18:36
Fabian Matthaeus
That was the last ive heard from you
GS
18:37
GissisGroup Support
yes, this is our last letter.
FM
18:37
Fabian Matthaeus
You wrote 1 minute ago, that you sent me a new password. When did you sent the mail?
GS
18:38
GissisGroup Support
We sent new password yesterday
FM
18:38
Fabian Matthaeus
18:38
Thats what i received yesterday. Pls send me a screeshot from that mail
18:38
Or send a new one now
GS
18:39
GissisGroup Support
If you have not received it, your email address may have been changed on our website.
FM
18:40
Fabian Matthaeus
You can change an email adress without confirmation?
18:41
I write with the support with the original email and you sent the password to another one?
18:42
Why do you even ask for an ip adress after you sent the password? Sounds fishy af
18:44
What do i need to do to get my account back?
GS
18:44
GissisGroup Support
we don't know who are you. You must confirm that this is your account. Write to our site support.
18:44
They can help recover your account.
FM
18:44
Fabian Matthaeus
that cant be true. or can you tell me how the other person verified himself with a wrong email
18:46
I wrote you my initial Login data, i write from my original email, i sent you the withdrawal email and ip adresses. and still you send a new password to another email?
18:51
Liste, i get it the withdrawal amount is too high. I dont want any profit. You can keep it.
18:51
I just want the initial deposit