16.05.2020, 05:57
Ich stehe seit einigen Stunden mit dem Admin in Kontakt. Macht euch selber ein Bild.
Wie ihr seht, habe ich versucht das Spiel mit den Multi-Accounts mitzuspielen. Nun spiele ich das Spiel mit dem Hacker mit. Ich würde den Admin gerne darauf festsetzen, dass der Account zwar gehackt ist, aber das Geld noch da ist. Nach dem Motto: Ganz egal, wir brauchen seinen Account nicht. Zahle ihm einfach die Investition zurück und wir stellen wieder auf grün.
Im schlimmsten Fall ziehe ich das ganze damit in die Länge, damit ihr noch etwas auszahlen könnt. Im besten Fall ist an dem Hacking etwas dran. Für mich scheint es aber so, dass der Admin nach Ausreden sucht.
Auf die kurze Frage, was er mit "because from his accounts there were requests to change the details" meint ("One question in advance: What details exactly?"), kam dann noch die Antwort vom Admin:
So ganz verstehe ich das nicht, aber das wäre dann die dritte Ausrede, wieso er Fabian nicht auszahlt.
Ich habe dann folgendes geantwortet und gleichzeitig nochmal auf meine letzte E-Mail hingewiesen:
Warte auf Antwort.
EinblendenSpoiler:
Admin:
we specified information on this user. This user has violated the rules of
our project. he has identified several accounts in our system, which is
prohibited by the rules of the project. Let us agree with you and continue
our work, as we are aimed at long-term cooperation. I offer you $ 300,
which you can spend on insurance in your monitor, which will increase the
level of trust in you. and you put the status pays to our project
Ich:
Hello Admin,
here is Peter, I am the Admin from X-Invest.
Yes we know, Fabian created 3 accounts.
*****02 - originally account
*****021992 - created 13.05.2020
*****0219922020 - created 13.05.2020
He invested 0.22 BTC with his first account. He completed his plan
and could not login anymore.
So that's why he created 2 new accounts (at 13.05.2020), to try his
email-address - it worked.
So why can't he login or set back his password?
Did you blocked or deleted his account and why?
We can't accept this procedure. He didn't do anything wrong.
Second and third account were created after the login problems!
How should we proceed? What can you offer instead?
The solution has to satisfy Fabian, not us.
Our success is based on the trust of our users.
Best Regards
Peter
Admin:
Good afternoon. We did not block this user until 05/13/2020, most likely his account was hacked, because from his accounts there were requests to change the details and withdraw this money. We decided to establish the current owner of the account, and requested a registration letter and an IP address. After that, this user can not provide them. And he went to complain about the forum, and write badly about our company. And also create other accounts and was automatically stopped by our system for multi-registration.
He violated the rules of our project 2 times. Now people because of him do not want to invest in the project. How then to restore the reputation of the project and resolve the issue?
I offer you $ 300 for insurance, and you set the status of pays and we continue to cooperate with you.
Ich:
Hello and thank you for your answer.
Ok, let's see what we can do. So, do I understand you right (?):
1. A hacker has likely accessed his account and requested a withdrawal.
2. However, this withdrawal was not confirmed, but his account was blocked for security reasons.
3. The user then contacted you and you asked him for proof that it was his account.
4. He could not provide this proof.
5. He opened multi accounts and violated your rules.
Is that correct so far?
Best Regards
Peter
.Warte auf Antwort.
we specified information on this user. This user has violated the rules of
our project. he has identified several accounts in our system, which is
prohibited by the rules of the project. Let us agree with you and continue
our work, as we are aimed at long-term cooperation. I offer you $ 300,
which you can spend on insurance in your monitor, which will increase the
level of trust in you. and you put the status pays to our project
Ich:
Hello Admin,
here is Peter, I am the Admin from X-Invest.
Yes we know, Fabian created 3 accounts.
*****02 - originally account
*****021992 - created 13.05.2020
*****0219922020 - created 13.05.2020
He invested 0.22 BTC with his first account. He completed his plan
and could not login anymore.
So that's why he created 2 new accounts (at 13.05.2020), to try his
email-address - it worked.
So why can't he login or set back his password?
Did you blocked or deleted his account and why?
We can't accept this procedure. He didn't do anything wrong.
Second and third account were created after the login problems!
How should we proceed? What can you offer instead?
The solution has to satisfy Fabian, not us.
Our success is based on the trust of our users.
Best Regards
Peter
Admin:
Good afternoon. We did not block this user until 05/13/2020, most likely his account was hacked, because from his accounts there were requests to change the details and withdraw this money. We decided to establish the current owner of the account, and requested a registration letter and an IP address. After that, this user can not provide them. And he went to complain about the forum, and write badly about our company. And also create other accounts and was automatically stopped by our system for multi-registration.
He violated the rules of our project 2 times. Now people because of him do not want to invest in the project. How then to restore the reputation of the project and resolve the issue?
I offer you $ 300 for insurance, and you set the status of pays and we continue to cooperate with you.
Ich:
Hello and thank you for your answer.
Ok, let's see what we can do. So, do I understand you right (?):
1. A hacker has likely accessed his account and requested a withdrawal.
2. However, this withdrawal was not confirmed, but his account was blocked for security reasons.
3. The user then contacted you and you asked him for proof that it was his account.
4. He could not provide this proof.
5. He opened multi accounts and violated your rules.
Is that correct so far?
Best Regards
Peter
.Warte auf Antwort.
Wie ihr seht, habe ich versucht das Spiel mit den Multi-Accounts mitzuspielen. Nun spiele ich das Spiel mit dem Hacker mit. Ich würde den Admin gerne darauf festsetzen, dass der Account zwar gehackt ist, aber das Geld noch da ist. Nach dem Motto: Ganz egal, wir brauchen seinen Account nicht. Zahle ihm einfach die Investition zurück und wir stellen wieder auf grün.
Im schlimmsten Fall ziehe ich das ganze damit in die Länge, damit ihr noch etwas auszahlen könnt. Im besten Fall ist an dem Hacking etwas dran. Für mich scheint es aber so, dass der Admin nach Ausreden sucht.
Auf die kurze Frage, was er mit "because from his accounts there were requests to change the details" meint ("One question in advance: What details exactly?"), kam dann noch die Antwort vom Admin:
EinblendenSpoiler:
I could not confirm and immediately went to write negative about us on various resources. And if an investor writes bad things about us on various resources, we have the right to terminate cooperation with him.
So ganz verstehe ich das nicht, aber das wäre dann die dritte Ausrede, wieso er Fabian nicht auszahlt.
Ich habe dann folgendes geantwortet und gleichzeitig nochmal auf meine letzte E-Mail hingewiesen:
EinblendenSpoiler:
He is not writing "bad things", he is just reporting, that he can not login. That is a fact.
Did you get my last email (below)?
Hello and thank you for your answer.
Ok, let's see what we can do. So, do I understand you right (?):
1. A hacker has likely accessed his account and requested a withdrawal.
2. However, this withdrawal was not confirmed, but his account was blocked for security reasons.
3. The user then contacted you and you asked him for proof that it was his account.
4. He could not provide this proof.
5. He opened multi accounts and violated your rules.
Is that correct so far?
Best Regards
Peter
Did you get my last email (below)?
Hello and thank you for your answer.
Ok, let's see what we can do. So, do I understand you right (?):
1. A hacker has likely accessed his account and requested a withdrawal.
2. However, this withdrawal was not confirmed, but his account was blocked for security reasons.
3. The user then contacted you and you asked him for proof that it was his account.
4. He could not provide this proof.
5. He opened multi accounts and violated your rules.
Is that correct so far?
Best Regards
Peter
Warte auf Antwort.
