13.12.2017, 00:05
Bei mir wäre nur Withdraw BTC grau hinterlegt.
Falls bei dir es wirklich anders aus sieht, könnte es sein das Exacoin temporär Einzahlungen für Manche deaktiviert hat,
um die Wallet ein wenig zu entlasten und zu upgraden.
Anscheinend sind sie etwas überlastet durch die enorme Anzahl an Deposits.
Es sollte also wirklich nur eine Frage der Zeit sein bis die Wallet auch diesem Ansturm standhalten kann.
Externer Inhalt (z.B. Newsletter, E-Mails, Seiteninhalte):
Dear Exacoin Community,
As of now, we have received many inquiries regarding common topics:
1. BTC or ETH successfully transferred from external wallets but are not credited in Exa Wallets: Currently, our Wallet is overloaded with transactions. We are working with the provider to upgrade our Wallet. We apologize for this unexpected issue. Understanding the frustrations that you all must go through. With members facing this type of pending transactions, we will have a special offer for you as our apology. Please only send the ticket in Support Tab for tracking. The offer will be announced in a separate post.
2. Pending refunds of BTC and ETH after the ICO: we are processing these pending transactions. We guarantee that your BTC or ETH will be returned before 11 A.M 12 Dec, 2017 (UTC -5).
3. We will create the FAQs on our website to answer the common questions from society. It will be updated constantly to fit with community’s interests.
Best Regards,
Exacoin Global Team.
Falls bei dir es wirklich anders aus sieht, könnte es sein das Exacoin temporär Einzahlungen für Manche deaktiviert hat,
um die Wallet ein wenig zu entlasten und zu upgraden.
Anscheinend sind sie etwas überlastet durch die enorme Anzahl an Deposits.
Es sollte also wirklich nur eine Frage der Zeit sein bis die Wallet auch diesem Ansturm standhalten kann.
Externer Inhalt (z.B. Newsletter, E-Mails, Seiteninhalte):Dear Exacoin Community,
As of now, we have received many inquiries regarding common topics:
1. BTC or ETH successfully transferred from external wallets but are not credited in Exa Wallets: Currently, our Wallet is overloaded with transactions. We are working with the provider to upgrade our Wallet. We apologize for this unexpected issue. Understanding the frustrations that you all must go through. With members facing this type of pending transactions, we will have a special offer for you as our apology. Please only send the ticket in Support Tab for tracking. The offer will be announced in a separate post.
2. Pending refunds of BTC and ETH after the ICO: we are processing these pending transactions. We guarantee that your BTC or ETH will be returned before 11 A.M 12 Dec, 2017 (UTC -5).
3. We will create the FAQs on our website to answer the common questions from society. It will be updated constantly to fit with community’s interests.
Best Regards,
Exacoin Global Team.
