20.12.2015, 11:05
Zitat:Update on Issue of Shares deactivation:
As we communicated earlier, there was some system error on 11th Dec (early 12th Dec) because of which some members bought shares and the money did not get deducted from the balances. We worked on making the corrections regarding the same. Below are the remarks to note:
[1] The adpacks which system detected as being bought and money was not used from balances were made inactive. They no longer will receive earnings.
[2] The earnings that these adpacks have received from 11th Dec was reversed. If the account does not have sufficient funds, the balances may show negative for this reason.
[3] The referral commissions from the upline member for these purchases will also be reversed. If the account balances does not have sufficient balances they will go to negative values. Some accounts might have been corrected regarding this but if not it will be done sooner.
If anyone thinks thinks that their adpacks were deactivated incorrectly, please kindly contact us through support ticket and we will look into it. Some damage to the finanaces have already done through this because members purchased packs, upline members purchased packs through the commissions and their uplines got commissions etc. We are trying our best to make the corrections so that some damages can be recovered.
We do not know what to say. Few members bought adpacks worth of few tens of thousands when they notice this error. These kind of members are harmful to any program. Thank
