16.11.2017, 09:13
Samstag, den 18.11.2017 um 13 Uhr.
Externer Inhalt (z.B. Newsletter, E-Mails, Seiteninhalte):Dear CryptoXchanger's Members.
We would like to thank you for the first ICO phase which was a massive surprise to us. We didn't expect that we will sell out all available coins so quickly - thank you for the trust! Unfortunately, not everything went as smooth as we expected. We had to solve over 700 cases when investors didn't follow our instructions and sent incorrect amount while purchasing. Our development team already made required adjustments and this situation won't happen during the next rounds. Even if you transfer a little less than suppose to, we will still consider that as a valid purchase and credit your account with EXCC that equal the BTC amount we receive.
We've been receiving a lot of requests to cancel ongoing BTC Investments because they were made by mistake. People used to the habit that they must pay in advance to participate in ICO sale. We are not like the others. We do not ask your money upfront. Everybody pays only for what they will receive. Just like in the shop.
Today, we have decided to enable an option to cancel the existing BTC investment. Every canceled investment will be credited to user's account balance and can be used for EXCC ICO purchase, while it's available, or to withdraw to the personal wallet. The amount of the return will consist of the original investment (deposit) reduced by all accruals received. We have decided not too to charge any fees as we don't feel comfortable to do so.
Thank you all for ongoing support. Our team is working hard to deliver everything which is on our roadmap even before the expected time. Stay tuned for more news soon!
