15.10.2016, 17:59
Externer Inhalt (z.B. Newsletter, E-Mails, Seiteninhalte):15th Oct, 2016
04:02 AM
Withdraw pending in STP
Dear valued member,
We know how frustrating it will be when the withdraw goes to pending.
We see around 80% of pending transactions were completed but STP API server is not able to inform to us in timely manner.
As Finance department have to check those withdraw manually in our STP account, is only the reason why it is taking time to complete those pending transaction.
Management is looking the way to get funds transferred to other payment method we are looking approval from compliance department.
We are extremely sorry for the inconvenience caused.
